Covid-19 Update

Public Protection Equipment (PPE)

All of our Tek engineers have been fully equipped with the following PPE to ensure that for every
visit new PPE is used.

  • Face Masks
  • Disposable Gloves


General Hygiene

Ensuring excellent hygiene standards are maintained, every member of our Tek engineers has their
own alcohol- based hand sanitizer on their persons and in their vehicles. Our engineers have been
briefed about the importance of cleanliness and adhering to the guidance set out by the World
Health Organisation, which includes:

  • Regularly washing hands
  • Avoiding touching the face and mouth
  • When coughing or sneezing to cover mouth and nose with a tissue or flexed elbow and then
    to immediately dispose of the tissue into a bin and then wash hands
  • To contact NHS 111 if they have any Covid-19 related symptoms.


Call Screening

When making a booking, our call team will need to ask if you or any household member is self-
isolating or has been diagnosed with Covid-19. This is to ensure your safety, the safety of our
engineers, and to help limit the spread of the virus.
Five Steps to Safer Working Together

  • We have carried out a risk assessment and shared the results with the people who work
  • We have cleaning, handwashing, and hygiene procedure in line with guidance
  • We have taken all reasonable steps to help people work from home
  • We have taken all reasonable steps to maintain a 2m distance in the workplace
  • Where people cannot be 2m apart, we have done everything practical to manage
    transmission risk

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